We use high-quality polymer clay manufactured in the USA, along with hypoallergenic findings like titanium for our earring hooks / studs and stainless steel for our chains.

Yes, our jewellery is made with hypoallergenic materials to ensure they are safe for sensitive skin. We mainly use titanium or stainless steel for all metal components.

Polymer clay is strong and flexible, but like any jewellery it should be handled with care. Avoid bending, dropping, or exposing your pieces to extreme conditions to keep it looking great.

While we don't take custom orders at the moment, we absolutely love hearing your ideas! Please feel free to share any suggestions or themes you'd like to see. Who knows, your idea might inspire one of our future designs!

We typically process orders within 3-5 business days. Shipping times vary based on your location, but we’ll provide a tracking number so you can keep an eye on your order. Check out our shipping page for more information on estimated delivery dates.

Yes, we offer free worldwide shipping! Please note that
international shipping times may vary and additional customs fees may apply depending on your location. Please check out our shipping page for more information.

Each piece of jewellery is carefully packaged in a box, ready for gifting or safe storage. The box is then placed in a padded envelope or box to add extra protection.

We offer a 30-day return window for all purchases. If you’re not satisfied with your jewelry, simply contact us within 30 days, and we’ll guide you through the return process. Check out our returns page for more information.

We take great care in packaging, but if your jewelry arrives damaged, please contact us immediately with photos of the damage. We’ll arrange for a replacement or refund as quickly as possible.

You can reach us through our contact page, via email, or on social
media. We’re here to help and usually respond within 24 hours.

We accept a variety of payment methods including credit/debit cards and PayPal.

We occasionally run special promotions or discounts for our subscribers and followers. Be sure to sign up for our newsletter or follow us on social media to stay updated!